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Most items are made to order, so it is important that you give your package up to (but not more than) 2 weeks for delivery.  Often, you may not automatically receive tracking information for your order. However, tracking information IS available for all Domestic orders, and if you wish to request your tracking number/information you can email artbykashmir@gmail.com and i'll be more than happy to get that to you! Tracking information may not be available for all international orders or APO/FPO addresses. It's hard for me to manually send tracking information to everyone who orders at this time. Thanks for understanding :) If you believe your order is taking longer than it should be (you placed an order more than two weeks ago and it has not yet arrived) please be sure to email me so that we can resolve the issue at once.


Do you offer expedited shipping?

Expedited shipping may be added to your order for an additonal price per item. Normal delivery time is within two weeks of you ordering your item. Expedited shipping will make sure your items are received within one week of you ordering. Overnight shipping is unavailable, as most products are made by hand and to order from my manufacturer. Please email artbykashmir@gmail.com for expedited shipping options.